- We provide tracking as soon as possible. Please allow up to 3 days for tracking to update from the carrier. If you have not received a tracking number within 3 days of shipment, please contact us at firstname.lastname@example.org
WHY HASN'T MY TRACKING INFORMATION BEEN UPDATED?
In some cases, your tracking information may have a delay. Please allow up to 3 business days for tracking update upon shipment. Please allow up to a week for a tracking update if your tracking information does not show any new information during transit. It is known for some orders to not have a tracking update for a few days and suddenly shows as delivered.
MY PACKAGE SHOWS DELIVERED BUT I DON'T HAVE MY PACKAGE
Sometimes the carrier will scan your package as delivered when they are offloading a delivery truck at your local post office. Although confusing, your order is still being processed and will be delivered soon.